Extended Job Title
Ent IT Business Analyst II (Research/Alberta)

Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso

Position Description
The Enterprise IT Business Analyst II scope of responsibility includes understanding the business goals and processes of Texas Tech departments, ability to use this knowledge to document business processes and serve as a liaison between central IT and functional departments assisting in support of software applications. Additional responsibilities include collecting, analyzing and developing data relative to business areas, assisting in implementation and configurations of software applications, and suggesting improvements in business processes as automation is implemented. The IT Business Analyst will document project definitions and business needs for automation use by the programming staff.


Requisition ID
35269BR

Travel Required
Up to 25%

Major/Essential Functions

• Coordinate, manage and maintain research database implementations and other data solutions as requested by management, such as the Learning Health Network (LHN). This may include data analysis, reporting, dashboard/visualization and other business intelligence implementations. Provide, recommend, document and implement Research data solutions. Work with vendors, other IT teams and research staff as necessary.
• Lead administrative support, enhancements and maintenance for the Office of Research Sharepoint sites. Provide user management, site updates, workflows and form creation. Troubleshoot user issues, work with users to gather and document requirements, delegate tasks as necessary.
• Lead administrative support, enhancements and maintenance for the Office of Research enterprise systems, such as REDCap, iRIS and Cayuse. Provide user and project management where applicable, form and report creation/maintenance and general system support. Troubleshoot user issues, work with users to gather and document requirements, and coordinate issue resolution with vendors. Delegate tasks as necessary.
• Perform analysis on business process issues and inefficiencies within the Office of Research. Identify requirements, create and maintain documentation, and propose and implement potential process improvement solutions as requested by Research management and the Research Data Management Director. Delegate tasks to lower tier analysts as appropriate.
• Create, manage and maintain an appropriate documentation strategy for Research IT and Office of Research tasks and projects.
• Analyze new third party applications and tools to meet Research IT and Office of Research goals and objectives when required. Analyze and document requirements, work with vendors, schedule demos, present options to management and assist with software approvals and implementation when necessary.
• Coordinate research system and server patches, enhancements, modifications and upgrades with the appropriate IT teams. Communicate to the Research Data Management Director for planning and approval, document and implement appropriate solutions when required.
• Act as Research Data Management liaison, providing after hours testing support for Research applications when institutional systems are upgraded, such as firewall and network appliance updates.
• Act as backup for Research Data Management Director when requested.
• Other job related duties as assigned.

Grant Funded?
No

Minimum Hire Rate
Compensation is commensurate upon the qualifications of the individual selected

Pay Basis
Hourly

Work Location
El Paso

Preferred Qualifications

• Experience with Web and Object Oriented Programming, SQL Server and .NET/C#.
• Experience with CSS, JavaScript, jQuery and MVC Framework.
• Experience with Git or other Version Control systems.
• Understand and follow development coding standards, naming conventions and follow best practices for well documented code.
• Understanding of programming languages, syntax structures and data management techniques.
• Analytical design skills, including process description, logic, problem diagnostics, and problem solving.
• Experience with requirements gathering, analysis and documentation for internal business processes.
• Possess the ability to generate clear and concise technical documentation.
• Exercise judgment based on an understanding of organizational policies and activities.
• Plan and organize effectively, prioritize goals, use time efficiently, and stay on task.
• Excellent verbal and written communication skills.
• Must be team oriented, self-motivated and flexible.
• Establish and maintain effective work relationships.
• Specific or specialized technical skills, as appropriate to the area and/or team.
• Experience with technical work in designing and developing database-driven web applications in a university and/or research environment is a plus.
• Experience with Web Services and Windows Services a plus.
• Experience with PHP, Linux and MySQL is a plus.
• Experience with Sharepoint, iRIS/iMedRIS, REDCap, Cayuse and/or other research/sponsored program applications is a plus.
• Experience with Oracle, Banner/Cognos queries and reporting is a plus.
• Experience using Fortify and adhoc reporting tools is a plus.
• Experience with database migrations is a plus.
• Experience with Agile or other RAD iterative methodologies is a plus.
• Experience with reporting tools such as Crystal Reports, Tableau and/or Microsoft Power BI is a plus.
• Experience working directly with end users and vendors is a plus.

Campus
HSC - El Paso

Department
IT Software App Support Elp

Required Attachments
Cover Letter, Resume / CV, Transcript

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Enterprise IT

Shift
Day

EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicants race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

• Bachelor's degree required plus two (2) years related full-time paid experience OR
• Combination or related education and/or experience.
  • For TTU Only:
    • Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.

Does this position work in a research laboratory?
No

Navy Enlisted Classification Code
IT, 181X, 182X, 681X, 682X, 781X, 782X

Army Military Occupational Specialty Code
25B, 255A

Air Force Specialty Code
3D0X2, 3D1X1, 3D1X2

Marine Military Occupational Specialty Code
8846, 8848

Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.